Michael Jackson Ticket Refund Instructions

Everyone at viagogo was deeply shocked and saddened by the recent news of Michael Jackson's death. Our thoughts continue to be with his family, friends and of course his legions of fans around the world.

In the next couple of days viagogo will be sending emails for every Michael Jackson ticket transaction made on viagogo. This email will contain a unique link which - once clicked - will start the refund process and include the instructions you need to follow. Please note: This link must be clicked to begin the refund process.

To ensure that your email gets into your mail box, be sure to add viagogo.com to your safe sender list or your email may go into your junk folder.

If you have not received an email by 6th July, please contact viagogo's customer service.