Buyer checklist

  • Make sure you enter your email address correctly
  • Check your emails regularly
  • Make sure there is enough space in your inbox to receive our emails
  • Check your spam and email filter regularly and remove "viagogo" from your filters
  • Make sure your payment method is valid, i.e. that is to say that there is enough money on your account, and that the data you have provided is correct.
  • Make sure the delivery address is correct
  • Double check to make sure you've chosen the correct date when selecting a ticket
  • Don't give out your password to anyone
  • Choose your delivery address carefully; someone must be present at this address to sign for the delivery
  • Once you have received the tickets, immediately check they are correct, i.e. event, number of tickets, date
  • Keep your tickets safe
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