When will my order be confirmed?
Please note that by clicking "buy now" your tickets are not yet guaranteed and your payment method has not yet been charged. At this point the seller of your tickets is contacted to confirm they are able to commit to the sale. Once they confirm this (generally within 48 hours), you will receive an e-mail to let you know. At this point, your tickets have been secured, you are covered by our guarantee and your payment method has been charged.
Due to the unique, person-to person nature of the ticket marketplace, we have this extra step in the purchase process to ensure your tickets are safe and secure.
for a full list of related answers on 'My Order'
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