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Why there is a delayed payment to sellers

The reason for the delay in payment to sellers (5-8 days after the event) is that we want to do everything we can to protect the interest of our buyers and sellers.

Part of this protection includes ensuring the exchange of valid tickets.

While we apologise for any inconvenience that may be caused by this delay, we appreciate your understanding that this step makes our site more secure.

Click here for a full list of related answers on Payment and Delivery
where is my money why haven't I been paid when will I get paid tickets shipped but money not in account when is payment due event happened but still not paid payment outstanding

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