Listing tickets and modifying listings is free on viagogo.
Once your tickets are sold, there is a service fee of 10% (plus VAT on the service fee) in order to cover our costs for providing the tools and the platform for sellers to reach millions of potential buyers.
This fee is indicated on the confirmation page as well as in the confirmation email, and will simply be subtracted from your payment when your tickets sell. Therefore, when setting your price, please keep this fee in mind.
As per our Terms & Conditions, you as the seller are responsible for determining whether you are required to account for VAT on the sale of your ticket. If so, please include the VAT (i.e. total price) when setting ticket prices on the website. Please note that this is separate from any VAT which viagogo is required to charge.