Refunding a submitted order

Unfortunately it is not possible to cancel, change or exchange an order after you have submitted it.

All orders are considered final once you submit your order.

If you decide you do not want the tickets you ordered, or you would like to upgrade to better tickets, you can always offer your tickets for sale on our site again and buy new tickets in a separate transaction.

To learn more about selling on viagogo, please visit our selling quick guide

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can we have a refund we don't need them anymore bought new ones as confirmation took so long bought the wrong tickets why still unconfirmed need to decline order I can't attent anymore can you relist them for ordered ticket by mistake why can't I cancel my transaction can I cancel if tickets not yet shipped can i get a refund on the tickets I don't need cancel pending shipping orders