Incorrect address provided

Unfortunately if you provided an incorrect address, we are unable to issue replacement tickets or offer a refund as our guarantee does not cover this instance. This is inline with our Terms and Conditions.

Please contact the delivery company your tickets were dispatched with, so they can track your tickets. In this case, we apologise for any inconvenience this may cause and we hope you are able to locate the tickets successfully.

If you wish to contact UPS, you can do so on : 08457 877 877.

If you wish to contact Royal Mail, you can do so on : 08457 740 740.

Click here for a full list of related answers on Payment and Delivery
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