Buyers cannot pick up directly from sellers
In line with our guarantee you will not be able to pick up your tickets from the seller directly.
It is part of our guarantee that we manage all communication between our customers. Therefore, we will always act on your behalf if there is any reason to get in touch with the seller.
We are very committed to improving the reputation of the secondary ticket market, which is why we strictly have to adhere to all elements of our guarantee.
for a full list of related answers on Payment and Delivery
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can I do a pick up with buyer / seller
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