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I haven't received an email confirming my order

There may be a few possible reasons why you have not yet received a confirmation email for your order.

1 - Your order didn't complete due to a payment issue - check your Purchases for more details

2 - You made a typo in your email address - go to our Help signing in page

3 - You have 2 accounts - try logging in again with a different email address or through Facebook

4 - Your Spam folder is blocking our emails - add us to your allowed senders list

If you are still experiencing issues, go to our Help signing in page

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