Welcome to viagogo
Help Centre
Receiving tickets
- When will I receive my tickets?
- How do I download my e-tickets?
- How do I find tickets I've already downloaded?
- I'm Travelling - where and when will I receive my tickets?
- How do I update my shipping address?
- Where and when do I pick up my tickets?
- Can I pick up my tickets instead of having them shipped?
- Why is the price printed on the ticket different to what I paid?
- Why do my tickets have someone else’s name on them?
Why is the price printed on the ticket different to what I paid?
viagogo is a marketplace where fans buy from and sell tickets to one another. This means sellers set the ticket prices. They may sell them for more or less than face value.
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